TROUBLESHOOTING / FAQ
Common objections resolved. Review protocols below.
Yes. All datasets are encrypted using AES-256 standards before persistence. We utilize zero-knowledge architecture where possible, ensuring that even our internal systems cannot access sensitive user payloads without explicit key authorization.
Migration is designed to be drop-in compatible with standard JSON REST APIs. Most engineering teams complete full integration within 48 hours. We provide CLI tools to automate the import of legacy databases.
We employ a soft-limit policy. Instead of immediately rejecting requests, we queue surplus traffic and notify admins via webhook. Critical production environments can enable auto-scaling to handle unforeseen spikes without service interruption.
Enterprise tiers include a 99.99% uptime SLA. Credits are automatically applied to your next invoice if availability drops below the guaranteed threshold. Real-time status is always visible on the public dashboard.
Your data remains yours. Full raw data exports (CSV or JSON) are available directly from the settings panel or via the Export API endpoint. There are no vendor lock-in mechanisms or exit fees.
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